I received my BatBnB, but I can’t find the mounting bracket and hardware in the box?

 

We have learned that our mounting bracket, the associated hardware, and the mounting guide can slide into your BatBnB’s chambers during shipment and get stuck. If you can’t find the included items check in the chambers first. If you do find the items stuck in a chamber, simply use a long slender stick or tool to dislodge the items. If you don’t find the items stuck inside the chambers, check the box once more and if you are sure you’ve received none of the included items, please contact us immediately.